What happened
ERP was installed on an underspec old server. UAT felt unusable. The manufacturer refused sign-off.
What it cost
About RM 100,000 unpaid software milestone plus RM 30,000 idle consultant time.
What we did
We put the ERP on a properly sized production host under a monthly model so the software vendor is not blocked by hardware CapEx.
After that
UAT can pass on response time, not on “please buy a server first”.
The company name is withheld.
Plans from RM3,500 a month, or take the assessment if you are not sure which tier.