Petaling Jaya HQ / Shah Alam plant · Professional services · ERP / accounting slow

SAP UAT failed because the factory server was too small

An ERP partner could not close a Shah Alam go-live. The client withheld the milestone after a slow UAT.

What it cost
RM 130,000

What happened

ERP was installed on an underspec old server. UAT felt unusable. The manufacturer refused sign-off.

What it cost

About RM 100,000 unpaid software milestone plus RM 30,000 idle consultant time.

What we did

We put the ERP on a properly sized production host under a monthly model so the software vendor is not blocked by hardware CapEx.

After that

UAT can pass on response time, not on “please buy a server first”.

The company name is withheld.

Plans from RM3,500 a month, or take the assessment if you are not sure which tier.