The vendor looks at the software
Bugs, screens, licences, and how a form is set up. That stays with AutoCount, SQL, or Sage.
Staff cannot open the ERP or the accounts
AutoCount, SQL, or Sage stops connecting. The monthly plan, from RM4,500, watches the server those systems run on.
The software and the server are different jobs
We look at the server
The machine will not boot, the disk is full, or the database will not open. We do not change the ERP itself.