Plans from RM3,500

Kelana Jaya, Petaling Jaya, Selangor · Logistics & trade · Network / line cut

Roadworks cut fiber during ocean booking cut-off

A forwarding office on one broadband line lost connectivity for 48 hours and missed carrier windows.

What it cost
RM 265,000

What happened

Municipal fiber was severed by road construction. The office had no second path.

What it cost

Airfreight substitution claims plus risk to an annual retainer — RM 65,000 immediate and up to RM 200,000 contract value.

What we did

We added dual-ISP failover and a local document server so bookings can continue if one telco path is down.

After that

Line switching is automatic. Export bookings are no longer tied to a single municipal fiber.

The company name is withheld.

Plans from RM3,500 a month, or take the assessment if you are not sure which tier.

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