Plans from RM3,500

Subang Jaya, Selangor & Johor Bahru · Healthcare · Server / operations stop

Imaging went dark during surgery at a specialist hospital

A legacy theatre server failed. Surgeons could not load PACS images or allergy records.

What it cost
RM 500,000

What happened

A motherboard failure during surgery blocked PACS angiograms and drug-allergy data.

What it cost

Malpractice exposure, possible MOH action, and about RM 120,000 a day in lost billing.

What we did

We designed an always-on cluster for imaging and records so one host dying does not black out theatres.

After that

Clinical systems are not supposed to wait on a single ageing server during an operation.

The company name is withheld.

Plans from RM3,500 a month, or take the assessment if you are not sure which tier.

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