What happened
The central dispatch hard drive failed at peak morning pours. Routing and batching went offline.
What it cost
Hardened concrete in drums plus site delay claims — about RM 76,000 per incident.
What we did
We replaced the desktop with a mirrored production server and monitoring so disk failure is caught before the morning pour window.
After that
Dispatch stays available through a disk failure instead of stopping the fleet.
The company name is withheld.
Plans from RM3,500 a month, or take the assessment if you are not sure which tier.