What happened
Ransomware infected the PC that generated Singapore customs barcodes. Drivers could not clear at the checkpoint.
What it cost
Checkpoint penalties plus driver standby — about RM 94,000 for one disruption.
What we did
We moved manifests off the desktop onto a production host with immutable snapshots and tighter endpoint control, so recovery does not depend on paying a ransom.
After that
Target recovery is under 30 minutes from snapshots, with no ransom required to reprint documents.
The company name is withheld.
Plans from RM3,500 a month, or take the assessment if you are not sure which tier.