Bukit Indah / Nusajaya, Johor · Logistics & trade · Ransomware

Ransomware locked Johor–Singapore haulage manifests

Manifests lived on a desktop PC. Encryption at the causeway cut-off left trucks unable to print clearance barcodes.

What it cost
RM 94,000

What happened

Ransomware infected the PC that generated Singapore customs barcodes. Drivers could not clear at the checkpoint.

What it cost

Checkpoint penalties plus driver standby — about RM 94,000 for one disruption.

What we did

We moved manifests off the desktop onto a production host with immutable snapshots and tighter endpoint control, so recovery does not depend on paying a ransom.

After that

Target recovery is under 30 minutes from snapshots, with no ransom required to reprint documents.

The company name is withheld.

Plans from RM3,500 a month, or take the assessment if you are not sure which tier.